Apple AirPods Pro Service Program for Sound Issues (Recall)


Are you having ANY of the following issues with either;

  1. Cracking or static sounds that increase in loud environments

  2. Active Noise Cancelling not working properly, such as a loss of bass or an increase in background sounds

for your AirPods Pro?

You are in luck. Apple announced a recall for such issues, for all AirPods manufactured before October 2020, so literally everyone who has bought a pair of AirPods Pro so far are likely covered.


I went to Apple Orchard today to get my AirPods Pro exchanged, and as usual the process is smooth and fast. Check-in, sit at the table, genius comes and did an inspection of my AirPods Pro, and promptly exchanged them after a short chat.

Do you have any problems with your AirPods Pro? Get them exchanged today! Remember to book an appointment on Apple’s site or using the Apple Support app first as it is unlikely you will be able to get a same-day appointment if you try to do a walk-in.

If you are instead aiming to buy a full size set of headphones, rumors are that Apple might announce something known as the “AirPods Studio” during their November event.


MacRyu is the Mac Blog by Singaporeans and for Singaporeans. It was started in April 2007 as a side project of the then President of the Official Mac User Group of NUS, Ryu, and grew to become possibly one of the most popular Apple-related sites based in Singapore. MacRyu hopes to provide you with more Mac-related info, thoughts and stuff, from the Singaporean perspective.

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