MacRyu – The Worst Mac Blog in Singapore, and Some Say the World

The Singtel iPhone Rep Who Told Me to Turn Off the Roaming Data Switch When I Wanted to Cancel Mobile Data

Posted August 14th, 2010 by Ryu at 6:02 pm in #singtelfail, Complaints, Rants, Singapore and Singtel. 2 Comments

So Thursday I was at my Grandpa’s place to setup his (mine really) “brand new” Original Aluminum iPhone.

After the setup, I called up Singtel as usual to cancel mobile data as after all, what my grandfather really wants is a nice looking phone with a super easy to use chinese input for SMS, not internet on the go.

I dialed 1626, selected the mobile menu, and for some reason, while I always select “0” for “all other enquiries” on other occasions, I decided to enter “1” for “iPhone Technical Support”.

It’s not really wrong I guess, the phone number I am calling about is now on an iPhone.

I dialed “1” and waited.

“Hello? Singtel Customer Service”, the CS Rep said.

The voice was not that of the usually professional sounding Singtel CS phone reps, but more like some random kid, but never mind for now.

Me: “Hi, I’m calling on behalf of my grandfather. I’ve just switched him to one of my old iPhones and I will like you to cancel mobile data on his line.”

Singtel iPhone Technical Customer Service Rep: “Ah? You mean the GPRS ah? Erm… Okay. Wait ah.”

I am not exaggerating the speech. He was really speaking like that. For a Singtel Customer Service Rep.

Singtel iPhone Technical Customer Service Rep: “Okay… I’ve checked, your line don’t have a mobile data package.”

Me: “Right, I know. I just switched him to an iPhone, so I want you to cancel the mobile data or rather GPRS, portion of it. You know how all 3G sim cards have data enabled so they can MMS?”

Singtel iPhone Technical Customer Service Rep: “Oh you mean you want to cancel GPRS.”

Me: “Yes, didn’t I say that just now?”

Singtel iPhone Technical Customer Service Rep: “Erm okay. You wait ah. Erm….” Continue reading ‘The Singtel iPhone Rep Who Told Me to Turn Off the Roaming Data Switch When I Wanted to Cancel Mobile Data’

“Best Cases and Sleeves for iPhone 4 in Singapore” Review Series – Fabrix Cases iPhone 4 Sleeve

Posted August 14th, 2010 by Ryu at 5:09 pm in Cases/Sleeves, iPhone 4, Product Reviews and Singapore. 2 Comments

I can’t believe how long I took to finally get this.

I got my iPhone 4 two weeks ago at the Singtel Midnight iPhone 4 Launch, and it replaced my 3GS as my only phone less than twelve hours after the purchase.

My 3GS had a case (Incase Po on it all the time so I was always just slipping the phone directly into my pockets without any other protection.

The iPhone 4, however, is a thing of extreme beauty. And the last thing I will do to it is to use it with a case (in case you are wondering, there is no iPhone 4 antennagate outside the States. All evidence and news reports from around the world point to AT&T as the problem) that will hide the majority of its beauty, at least for the time being.

So what did I do?

First things first. Power Support Screen Protectors. The Best.

Next, a sleeve.

Instead of purchasing something immediately, I went home, took the old Sumajin off my iPod Video, and slipped my iPhone 4 into it.

One week later, I got so fed up with it that I finally caved in and ordered one of these.

And today it came.

Why a sleeve?
Continue reading ‘“Best Cases and Sleeves for iPhone 4 in Singapore” Review Series – Fabrix Cases iPhone 4 Sleeve’

Apple Online Store Singapore Updated with iPad online orders and more!

Posted July 27th, 2010 by Ryu at 9:20 pm in Apple Singapore, Online Store and Singapore. 0 Comments

Here’s a list of what’s new.

iPad online orders in Singapore here

New iMacs (no more integrated graphics!!) here

New Mac Pros (finally….) here

And finally…. The new Magic Trackpad here and not to forget the (erm… why?) Apple Battery Charger here

iPhone 4 Singapore telcos’ pricing!!

Posted July 27th, 2010 by Ryu at 5:57 pm in iPhone 4, M1, Singapore, Singtel and Starhub. 1 Comment

Starhub
$38/m, 16GB @ $500, 32GB @ $630.
$58/m, 16GB @ $230, 32GB @ $380.
$98/m ,16GB @ $0, 32GB @ $70.
Any plan above is $0

M1
$36/m 16GB @ $480, 32GB @ $620.
$56/m 16GB @ $210, 32GB @ $360.
$98/m 16GB @ $0, 32GB @ $60.
Any plan above is $0

Singtel
$39/m, 16GB @ $480, 32GB @ $620.
$56/m, 16GB @ $210, 32GB @ $360.
$95/m 32GB @ $60.
Any plan above is $0 Continue reading ‘iPhone 4 Singapore telcos’ pricing!!’

iPhone 4 (non-contract) pricing in Singapore

Posted July 26th, 2010 by Ryu at 11:31 pm in iPhone 4 and Singapore. 1 Comment

As below;

16GB S$888
32gb S$1048

Will be available on the online store starting this friday. Continue reading ‘iPhone 4 (non-contract) pricing in Singapore’

Internal Singtel iPhone 4 Launch Memo leaked

Posted July 21st, 2010 by Ryu at 9:54 pm in iPhone, iPhone 4, Singapore and Singtel. 8 Comments

From: EVP Consumer Group Office
Sent: Wed 7/21/2010 3:53 PM
To: SingTel
Subject: iPhone Launch – Call for Volunteers

Dear Colleagues
SingTel Launching iPhone 4 !

The long awaited iPhone 4 is finally here! Have you missed out in participating at our last iPhone launch? Here is another opportunity for you to be involved. Come and join us as a volunteer and be the first few people to participate and witness the start of another revolution.

As a volunteer, you will assist the team and help manage the crowd at our launch venue (you will be notified at a later date).

Operating hours:

29 Jul 2359 hrs to 30 Jul 9.00pm & 31 Jul 11.00am to 9.00pm

We need at least 70 volunteers as we are expecting to have an influx of people during the launch. Besides temporary staff, it is estimated that we need more than 300 staff over the 4 days to help engage and brief our customers on price plans and features of the iPhone 4.

There are 4 shifts where you could be involved;

29th Jul: 6pm-6am
30th Jul: 5.30am – 2pm
30th Jul: 1.30pm-9.30pm
31st Jul: 10.30am – 9.30pm

We appreciate your reverts by 23 July 2010.

Thanking you in advance and I hope to see you at the launch!

Yuen Kuan Moon
EVP, Consumer Group

The arrangement for the volunteers will be as follows:

Shift 1 – 6pm – 6am :
Change of normal reporting time. To report for shift at 6pm. Rest in the day for duty at night.
(Entitled to one day off )

Shift 2 – 5.30am â€“ 2pm :
Change of normal reporting time. To report for shift at 5.30am. Shift ends at 2pm. Day off to rest.
(Entitled to one day off )

Shift 3 – 1.30pm â€“ 9.30pm :
Change of normal reporting time. To report for shift at 1.30pm. Shift ends at 9.30pm.
(Entitled to half day off).

Shift 4 – 10.30am-9.30pm :
To report for shift at 10.30am. Shift ends at 9.30pm. (Entitled to one day off)

Nothing new. Start queuing way before 6pm next thursday for your iPhone 4 is the message here.
Continue reading ‘Internal Singtel iPhone 4 Launch Memo leaked’

Local telcos (except Starhub) announced iPad data plans

Posted July 21st, 2010 by Ryu at 8:55 pm in iPad, M1, Singtel and Starhub. 1 Comment

M1

iPad Data Lite Plan

3GB worth of data

$21.40 per month

Data charges capped at $51.36

iPad Data Unlimited Plan

unlimited data (Duhz)

$39.48 per month

No caps obviously.

Singtel (No lite plans, only one plan)

iPad Monthly Plan

50GB worth of data

$34.50 per month

Data charges capped at a whopping $94.16!!!!! (Looks like M1’s plans are better for now)

Starhub

Continue reading ‘Local telcos (except Starhub) announced iPad data plans’

iPad page on Apple Singapore site now updated with prices and reseller info

Posted July 20th, 2010 by Ryu at 5:29 am in iPad and Singapore. 0 Comments

Apple – iPad – See the web, email, and photos like never before.

And the list of resellers you can buy the iPad from on Friday are here.
Continue reading ‘iPad page on Apple Singapore site now updated with prices and reseller info’

iPad Launch in Singapore this friday 23rd July (with local prices)

Posted July 19th, 2010 by Ryu at 11:43 pm in iPad and Singapore. 0 Comments

Link: iPad Available in Nine More Countries This Friday

â€œCUPERTINO, Californiaâ€”July 19, 2010â€”AppleÂ® today announced that iPadâ„¢ will be available in Austria, Belgium, Hong Kong, Ireland, Luxembourg, Mexico, Netherlands, New Zealand and Singapore this Friday, July 23. iPad allows users to connect with their apps and content in a more intimate, intuitive and fun way than ever before. Users can browse the web, read and send email, enjoy and share photos, watch HD videos, listen to music, play games, read ebooks and much more, all using iPadâ€™s revolutionary Multi-Touchâ„¢ user interface. iPad is 0.5 inches thin and weighs just 1.5 poundsâ€”thinner and lighter than any laptop or netbookâ€”and delivers up to 10 hours of battery life.*

Beginning this Friday, customers can purchase all models of iPad through Appleâ€™s retail stores and Apple Authorized Resellers.

Pricing & Availability
All iPad models will be available in Austria, Belgium, Hong Kong, Ireland, Luxembourg, Mexico, Netherlands, New Zealand and Singapore this Friday, July 23.

iPad is currently available in Australia, Canada, France, Germany, Italy, Japan, Spain, Switzerland, the UK and the US for a suggested retail price of $499 (US) for 16GB, $599 (US) for 32GB, and $699 (US) for 64GB for iPad Wi-Fi models and $629 (US) for 16GB, $729 (US) for 32GB and $829 (US) for 64GB for iPad with Wi-Fi + 3G models. iPad will roll out to many more countries later this year and Apple will announce availability and local pricing for these additional countries at a later date.

*Battery life depends on device settings, usage and other factors. Actual results vary.

Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork, and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple is reinventing the mobile phone with its revolutionary iPhone and App Store, and has recently introduced its magical iPad which is defining the future of mobile media and computing devices.â€

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However, if you wish to try your luck, please do so at an Apple Premium Reseller(APR). Checks with some non APR Apple resellers indicate that they are not confident of receiving any iPad stocks this coming Friday.

P.S. The following are the expected prices (from lesterchan.net)

WiFi

16GB: SGD$728
32GB: SGD$878
64GB: SGD$1,028

WiFi + 3G

16GB: SGD$928
32GB: SGD$1,078
64GB: SGD$1,228